Frequently Asked Questions

Questions

  • Is online bill pay secure?

    Yes it is. All information is accessed via your account login only, and a secure certificate (SSL) protects your credit card and bank account information. We are committed to protecting your personal information. (For details about our privacy policy, click on Privacy in the screen footer.)
  • What type of account can I use to pay online?

    Payment can be made by using a Credit Card, Debit Card or utilizing your checking and savings accounts. Your choices for credit cards are indicated in the website and usually include Visa, MasterCard, Discover, Amex
  • Is there a fee to pay my bill online?

    This depends on whether your provider charges a fee. Any fees are disclosed on the confirmation screen prior to processing a payment.
  • The balance due on my bill doesn't seem to be right. What should I do?

    Contact customer service or send an e-mail using the information listed on our user dashboard for all questions and your account balance.